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1. Introduction
2. Contents
3. 1. Principal Member’s Report
4. 2. Registrar’s Report
5. 3. The role of the Tribunals
6. 4. Performance Report
7. 5. Management and accountability
8. 6. Financial statements
9. Appendices
   1. 1: The Tribunals’ Plan
   2. 2: Statements of Expectations
   3. 3: Service Charter
   4. 4: Members of the Tribunals
   5. 5: Member Code of Conduct
   6. 6: Additional staffing statistics
   7. 7: Freedom of Information
   8. 8: Disability action plan
   9. 9: Compliance index
   10. Glossary

Appendix 9: Compliance Index

Agencies prepare Annual Reports to Parliament under requirements approved by the Joint Committee of Public Accounts and Audit. Detailed below are the page numbers relating to each of the Annual Report requirements.

• Letter of transmittal
• Table of contents
• Glossary
• Contact officer
• Internet homepage
• Report by Principal Member
• Overview description of the Tribunals
• Roles and functions
• Organisational structure
• Outcome and output structure
• Review of performance during the year
• Actual performance in relation to performance targets
• Performance of purchaser/provider arrangements
• Narrative discussion and analysis of performance
• Trend information
• Factors, events or trends influencing performance
• Significant changes in nature of principal functions/services
• Performance against service charter customer service standards
• Social justice and equity impacts
• Discussion and analysis of financial performance
• Discussion of any significant changes from the prior year or from budget
• Summary resource tables by outcomes
• Developments since the end of the financial year
• Statement of the main corporate governance practices in place
• Names of the senior executive and their responsibilities
• Senior management committees and their roles
• Corporate and operational planning
• Arrangements in place to manage risks
• Compliance with the Commonwealth Fraud Control Guidelines
• Policy on the maintenance of appropriate ethical standards
• Remuneration for Senior Executive Service employees
• Significant developments in external scrutiny
• Judicial decisions and decisions of administrative tribunals
• Reports by the Auditor-General or the Commonwealth Ombudsman
• Assessment of effectiveness in managing human resources
• Workforce planning, staff turnover and retention
• Training and development undertaken and its impact
• Occupational health and safety performance
• Productivity gains
• Statistics on staffing
• Certified agreement and AWAs
• Performance pay
• Assessment of effectiveness of assets management
• Assessment of purchasing against core policies and principles
• Consultancy services contracts
• Information on contracts is available through the AusTender website
• Provisions in CTC contracts allowing access by the Auditor-General
• Contracts exempt from the AusTender
• Report on implementing the Commonwealth Disability Strategy
• Financial statements
• Occupational health and safety
• Freedom of Information
• Advertising and Market Research
• Ecologically sustainable development and environmental performance
• Discretionary grants
• Correction of material errors in previous Annual Report

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